Privacy Policy

Solid Raven LLC ("we," "us," or "our") operates the website riseofnexus.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site, contact us, or place a pre-order through our BackerKit store.

1. Information We Collect

We collect information you voluntarily provide, including:

• Email address — when you contact us via our contact form or sign up for updates
• Name — if provided on the contact form
• Message content — when you submit a question or inquiry
• Order and payment information — collected and processed by BackerKit when you place a pre-order; we do not store payment details on our servers

We may also collect non-personal data automatically (browser type, pages visited, time on page) via standard web analytics tools.

2. How We Use Your Information

• To send you order updates and production news related to your Rise of Nexus pre-order
• To send updates about new figures, releases, and Solid Raven LLC products
• To respond to your questions and inquiries
• To improve our website and marketing

3. Email Marketing

If you provide your email address, you may receive marketing emails from Solid Raven LLC about Rise of Nexus. We use Mailchimp to manage our email list. You can unsubscribe at any time using the unsubscribe link in any email we send.

4. BackerKit

Pre-orders are processed through BackerKit at rise-of-nexus.backerkit.com. When you place an order, BackerKit's own Privacy Policy governs the handling of your payment and order data. We receive order fulfillment information from BackerKit in order to ship your figures.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers (such as Mailchimp and BackerKit) solely to operate our business and serve you, subject to their own privacy policies.

6. Data Retention

We retain your information for as long as necessary to fulfill orders and maintain our email list. You may request deletion of your data at any time by contacting us at info@solidraven.com.

7. Cookies

Our website may use basic cookies or local storage to improve functionality. We do not use advertising tracking cookies. Standard analytics tools may use cookies to collect anonymized usage data.

8. Children's Privacy

Our site is not directed to children under 13. We do not knowingly collect personal information from children.

9. Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, email us at info@solidraven.com.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact

For privacy-related questions, contact us at:

Solid Raven LLC
Email: info@solidraven.com
Website: riseofnexus.com